The Agency provides a spectrum of services that support the safety and well-being of children, youth and families.
We believe that every child and youth is unique and that their needs are best met within the context of their family and the community where they live. Our programs and services acknowledge and support the rights, autonomy and dignity of all children, youth and families served.
We further recognize and respect the family constellations of those we serve, inclusive of their cultural and linguistic diversity, race, religion, gender, sexual identity, physical ability, and/or economic status. Families, children and youth have access to services without prejudice.
We provide a welcoming, child-centred, family-focused, safe, non-judgmental environment for clients, staff, the general public, and community partners. We use a strength-based and collaborative approach in the delivery of our services to ensure that client needs are met in the most helpful way possible. We employ highly skilled staff with the necessary knowledge and skills to deliver high-quality services and who uphold the values of the Agency.
We are accountable to our clients, the communities we serve, and many key stakeholders.