North Eastern Ontario Family and Children’s Services (NEOFACS) respects your privacy. We protect your personal information and adhere to all legislative requirements with respect to protecting privacy.
Privacy and Access to Personal Information
NEOFACS respects the privacy of children, youth and families participating in our programs and services.
The ways we protect your personal information and the various provincial laws and agency policies concerning privacy that govern our programs and services are set out on the Privacy and Personal Information page.
Email Communications
We do not rent, sell or trade our mailing lists.
The information you provide to us will be used to deliver services and to keep you informed and up to date on NEOFACS activities including programs, services, special events, funding needs, opportunities to volunteer or to give, open houses, annual meetings and more.
If at any time you wish to be removed from our contact database, we will gladly accommodate your request.
You can call 1-705-360-7100 or e-mail info@neofacs.org.
Analytics
In order to serve you better, we use web analytics services including Google Analytics to help analyse the use of our website. These tools use cookies to collect and generate information about your visits to our sites (including your IP address) that is transmitted to their servers in an anonymous form for processing. We study patterns of website activity so we can improve the experience of visitors to our sites.
The use of these tools does not allow us or our analytics service providers to identify individuals.
You can opt-out of analytics activity by setting your browser to notify you when a cookie is sent and block analytics cookies if desired. Please consult your browser’s Help Menu for instructions. Visiting our website with analytics cookies disabled will have no significant impact on your browsing experience.
Google currently offers a free Google Analytics opt-out tool for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.
Contact Us
If you have questions or concerns about our privacy practices or the collection, use and disclosure of your personal information, please contact our Privacy Officer, Laura Michel, at 1-705-360-7100 ext. 5017 (Toll-Free: 1-866-229-5437/KIDS).
If you are not able to resolve a privacy issue directly with NEOFACS and wish to make a service complaint, you may contact the Information and Privacy Commissioner of Ontario (IPC).