In fulfilling our mission, North Eastern Ontario Family and Children's Services (NEOFACS) strives at all times to provide services in a way that respects the dignity and independence of people with disabilities. We are also committed to giving people with disabilities the same opportunity to access our services and allowing them to benefit from the same services, in the same place and in a similar way as other service users.

Multi-Year Accessibility Plan

In 2005, the government of Ontario passed the Accessibility for Ontarians with Disabilities Act (the “AODA”). It is the goal of the Ontario government to make Ontario accessible by 2025. The Integrated Accessibility Standards Regulations (IASR), under the AODA, require that North Eastern Ontario Family and Children’s Services (NEOFACS) establish, implement, maintain and document a multi-year accessibility plan which outlines the organization’s strategy to prevent and remove barriers for persons with disabilities and to meet its requirements under the IASR.

This multi-year plan outlines the Agency’s strategy to prevent and remove barriers, to address the current and future requirements of the AODA in order to fulfill the Agency’s commitment as outlined in NEOFACS' Accessibility Policy. This accessibility plan outlines the steps that NEOFACS will put in place to improve opportunities for people with disabilities.

Modifications to this or other policies

We are committed to developing NEOFACS policies that respect and promote the dignity and independence of people with disabilities. Therefore, no changes are made to this policy before considering the impact on people with disabilities. Any policy of NEOFACS that does not respect and promote the dignity and independence of people with disabilities are modified or removed.

Accessibility Compliance Report

Under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), you may request a copy of our 2023 Accessibility Compliance Report.

For more information

For more information on this accessibility plan or to request documents in an alternative format, please contact Laura Michel, Manager of Human Resources at 705-360-7100 extension 5017 or laura.michel@neofacs.org.